There are Two method used in Hard Reset, depending on the problem the phone has.
- Hard reset method 1: used When your phone is Unable to boot up
- Hard reset method 2: used When the phone can boot up.
NOTE: Hard reset would wipe off all your Data, including all Google Authenticator credentials, so Make sure you do a Back up of all your Important files/folders before performing the Hard Reset.
Hard Reset method 1:
So if the phone wouldn't boot up, Let's Get it Fixed!1. Hold your Volume Up + Power Button, you're gonna get something like the screenshot below.
After this display on my Tecno Q1, I got confused, all buttons used on other Android phones to bring out the Recovery menu didn't work. Till I realised it's the Home key I had to use.
2. Tap your Home button to bring the "Recovery mode Menu"
Use the Volume Up and Down key to scroll up and down,
3. Scroll down and Select wipe data / factory reset
To select this, Again, Tap your Home button
Hard Reset is now Activated, Select - Yes erase all user data with the volume buttons and tap the Home button.
It would take few seconds to wipe off all the Data, Reboot the phone, and bring it back to it's Factory state.
Hard reset method 2:
If the phone is able to boot on and operate, You can do a Hard Reset right from your ScreenGoto Settings-Backup-Reset & Scroll down to Factory Data reset and Confirm this by Clicking "RESET PHONE"
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